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Troubleshooting

The control valve may be manually indexed to each

regeneration position as follows:

1. Remove the control valve cover, Figure 7.

2. Press down on the top of the drive gear to disengage the

cam gear, Figure 8.

3. With the cam gear disengaged, rotate the cam gear

counterclockwise to the various positions, Figure 9.

The control valve may also be operated in a fast mode for

testing the control. To activate the fast mode, follow steps 1

and 2 outlined above to disengage the cam gear. When the

cam gear is disengaged, it should be advanced slightly in a

counterclockwise direction. The switch will then activate the

motor to cause the cam gear to advance through all the cycles

in about

30 minutes. The control will not recognize a fast mode as a

regeneration. Manual regenerations can be initiated only by

pressing the manual regeneration switch on the face of the

control.

Alarms

The Technetic Plus continuously monitors itself and displays an

error message if it detects something wrong.

When an error is detected, the display shows the letters “Err”

with a number from 1 to 4. Table 6 lists Err numbers, a

description of each error, the cause of the error, and the

solutions. To clear the error from the display, press any button

on the control. If the error still exists, the control will display

the error message again after 30 seconds.

Table 6 - Technetic Plus Errors

Indication Description

Cause

Solution

Err1 Electronics failure. Control settings need

reprogramming.

Press any key to load default values. Err 1

Refer to “Programming the Technetic Plus 1100

Control”.

Err2 Improper start of regeneration

(limit switch open when it

should be closed).

Valve cam gear has been

manually rotated during a

regeneration.

Valve cam gear has been

manually rotated out of Service

position.

Faulty motor.

Faulty motor drive.

Faulty switch

Press any key to clear the alarm.

(Note: Alarm automatically clears at

“TIME OF REGEN”).

The control will turn the motor on

and drive the cam gear to the proper location.

Replace motor assembly.

Replace switch.

Err3 Improper finish of regeneration

(limit switch closed when it

should be open).

Valve cam gear has been

manually rotated out of

Service position.

Faulty motor.

Faulty motor drive.

Faulty switch.

The control will turn the motor on

and drive the cam gear to the

proper location.

Replace motor assembly.

Replace switch.

Err4 Improper control settings

(one or more settings out

of the allowable range).

One or more settings out of the

allowable range.

Hardness: Adjust range: 3 to 250.

Capacity: Adjust range: 0.1 to 140.0

Refill control: Adjust range per Table 4.

Brine Draw Value: Adjust range per

Table 4.

1 2 ... 20 21 22 23 24 25 26 27 28

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